Quality Manager - Saudi Arabia - ASAP Start

Quality Manager

Location: Riyadh, Saudi Arabia

Objective:

Lead quality assurance efforts, ensure compliance, drive continuous improvement, manage audits, enhance customer satisfaction, oversee supplier quality, and align strategies with business goals.

Role Details:

• Position Overview: The Quality Manager will be responsible for developing, implementing, and managing the college's quality assurance systems and processes to ensure high standards in academic and operational performance. This role involves maintaining compliance with accreditation bodies, driving continuous improvement in educational quality, and ensuring effective feedback mechanisms are in place to enhance student and staff satisfaction.

• Key Objectives:

• Ensure the college meets all regulatory and accreditation requirements.
• Develop and maintain a robust Quality Management System (QMS) tailored to educational settings.
• Promote a culture of continuous improvement in teaching, learning, and administrative processes.
• Enhance student and staff satisfaction through effective quality assurance practices.

Key Responsibilities:

1. Quality Assurance and Accreditation:
   1. Develop, implement, and monitor quality assurance policies and procedures aligned with educational standards and regulatory requirements.
   2. Ensure the college complies with all relevant accrediting bodies and maintains good standing with them.
   3. Coordinate and prepare for external audits, inspections, and accreditation visits.
2. Quality Management System (QMS):
   1. Establish and maintain a Quality Management System (QMS) tailored to the educational environment, including processes for self-assessment and continuous improvement.
   2. Conduct regular internal audits to ensure compliance with the QMS and identify areas for improvement.
   3. Manage the documentation and reporting of quality assurance activities and outcomes.
3. Continuous Improvement:
   1. Lead initiatives to improve teaching quality, curriculum delivery, and student support services.
   2. Collaborate with academic staff to develop and implement action plans based on feedback from students, staff, and external evaluations.
   3. Utilize data and feedback from various sources to identify trends and areas for improvement in the college’s operations.
4. Leadership and Training:
   1. Provide leadership and guidance to staff on quality assurance processes and best practices.
   2. Deliver training and workshops on quality assurance, continuous improvement, and regulatory compliance.
   3. Foster a culture of quality and continuous improvement across the college.
5. Student and Staff Engagement:
   1. Develop and implement mechanisms for gathering feedback from students and staff on their experiences and satisfaction.
   2. Act as a liaison between students, staff, and management to address concerns and implement improvements.
   3. Monitor and analyze student outcomes, retention, and satisfaction data to inform quality improvement strategies.
6. Compliance and Risk Management:
   1. Ensure all quality assurance activities comply with relevant educational regulations and standards.
   2. Identify potential risks related to quality and develop mitigation strategies.
   3. Stay updated with changes in educational standards, regulations, and accreditation requirements

Required Qualifications:

• Bachelor’s degree in Education, Quality Management, Engineering, or a related field.
• A postgraduate qualification in a related area (e.g., Education, Quality Assurance, Engineering) is desirable.
• Professional certification such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or Six Sigma Black Belt is highly desirable.

• QMS lead auditor ISO 9001 with CQI/IRCA certification

Experience:

• A minimum of 5-7 years of experience in a quality management role or education, preferably within the education sector.

• Strong understanding of educational standards, accreditation processes, and regulatory requirements.
• Proven experience in managing quality assurance processes and maintaining compliance with accrediting bodies.
• Demonstrated experience in leading a team and managing quality assurance.
• Strong understanding of statistical analysis, process improvement methodologies (such as Six Sigma and Lean), and root cause analysis.
• Demonstrated experience in leading initiatives for continuous improvement in educational settings.
• Excellent communication and interpersonal skills, with the ability to engage and motivate staff and students.

Salary Package:

• Base salary SAR 19,600 per month TAX FREE
• Housing allowance SAR 4,900 per month TAX FREE
• Transportation allowance SAR 360 per month TAX FREE
• Flight allowance SAR 375 per month TAX FREE

GROSS MONTHLY SALARY - SAR 25,235

Additional Benefits:

• Onboarding flights (if hired from outside KSA)
• Private healthcare insurance
• Visa costs covered (if hired from outside KSA)
• 30 days Annual Leave per annum
• End of Service Award upon successfully completing the contract

Submit your CV today to be considered. If shortlisted, you will be contacted within 24 hours.

We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed.

The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references.

This post is not exempt from the Rehabilitation of Offenders Act 1974.

To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application.

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